Can I personalise my order?
Yes you can! Most of our learning mats can be personalised with your child's name. Also all of our Busy Books are personalised with your child's favourite colour and first name.
If there's anything else you would like, please let us know and we will do our best to deliver.
What is your current turnaround times?
Our turnaround times for individual learning mats are currently set for 1-2 weeks, and our Busy Books are set at 2-3 weeks. These times do not include delivery. We do aim to get orders out quicker.
Ive ordered a personalised item, can I have it quicker if it is generic?
Unfortunately not - It will still be subject to usual turnaround times as these items are made-to-order.
Can I track my order?
Yes you can once item is dispatched, all orders are tracked and signed for. You will receive an email with tracking details.
I've not received my parcel, what shall I do?
Please email firstname.lastname@example.org if you have not received your parcel after 7 days and we will look into this for you.
Are your products available for wholesale?
Yes they are. If you are interested in this service please email email@example.com, to discuss further.
I am not happy with my order, who do I speak to?
If for any reason you are not satisfied with your order, please email firstname.lastname@example.org and we will do our best to make this right.